JVC GR-DVM96U Reviews

Rating
Reviewed by: AKJ
(Casual)

Review Date
August 31, 2003

Overall Rating
1 of 5

Value Rating
1 of 5

Used product for
0-1 years

Review 1 of 2

Price Paid: $0.00

Summary:

The camera work Great for about the first 20 minutes worth of use. After that, completely useless! The camera constantly puts itself in a "Safe Mode" and will not allow to record. I paid too much if my hard-earned money for this useless garbage. I WILL NOT buy ANY JVC product again! Total use time has been less than 6 hours! It has been repaired twice and still problem persists!

Strengths:

None' that I was able tell, but I was not able to use the camera long enough to find out! I bought for the features it came with but never got to use.

Weaknesses:

Sound could be better on the unit. The zoom in and out should not have been placed on the outside deck mechanism. Each time the zoom is used the outside deck opens some. Could have been better video.

Similar Products Used:

Canon, Sony, Panasonic

Customer Service:

Camera has been in for repair twice! Each time for the same exact issue. The camera was used for only 10 minutes after returning from repair, then the problem begins again. Either this camera is lemon, or the Technicians that repaired are incompetent. I doubt the problem is the technician.

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Rating
Reviewed by: jsimpson
(Casual)

Review Date
July 3, 2003

Overall Rating
1 of 5

Value Rating
1 of 5

Used product for
0-1 years

Review 2 of 2

Price Paid: $803.00 from Buydig.com

Summary:

The JVC GR-DVM96U mini digital camcorder had problems from the first time I used it. JVC factory service and customer service could not and would not resolve the problem. I contacted Buydig.com and they resolved the problem quickly to my satisfaction, even moreso than I could reasonably have expected. I recommend Buydig.com, but would never again buy a JVC product.

Strengths:

small size

Weaknesses:

Did not work, had clean head message every time it was used. Never finished a tape with out the message.

Similar Products Used:

Canon, Panasonic, Sony.

Customer Service:

Totally useless (JVC). First time in for factory repair, the problem persisted. Second time, JVC refused to address the original problem without charging me labor for disassembly! JVC refused return or replacement. Buydig.com, on the other hand, resolved the issue to my great satisfaction.

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