Review 5 of 47
Price Paid:
$200.00
from ebay Summary: Like just about everybody else, the mode dial broke off my camera. And of course, Toshiba is absolutely no help. Their response is to offer you a trade-in or an upgrade in products. They even give you a new phone number to call because they don't even handle it theirselves. Very poor customer service.
I took the camera apart though and had a go at it myself. It wasn't very hard to fix, but it wasn't very easy either. Toshiba couldn't tell me the part number, so I called a service center and the guy knew exactly what I needed because he has fixed a couple dozen. You need part number P000357030 - Mode Dial. It has the whole assembly with the ribbon cable and everything. It's about $30, plus tax and shipping. After 1 year in the drawer, I get to use the camera again.
You can fix it yourself for $40, although it will probably break again. Get the part from Hermans - http://www.hermanelectronics.com/ItemInfo.asp?Part=&Frecno=4658381 Strengths: Durable aluminum case (except for plastic dial), fast transfer Weaknesses: Mode dial!!!! 4 1mm plastic prongs hold it on, and they break very easily. Picture quality isn't that great anyway. Similar Products Used: 35mm SLR Customer Service: Don't bother calling.
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