Review 1 of 2
Price Paid:
$349.00
from Lighthaus Camera Summary: Camera leaked second time in the water, three days after purchasing, and no longer worked after that.
Be very careful of the warranty on this product. I contacted Canon support and after being transferred to a supervisor I was told the warranty does not cover "water damage, sand/corrosion damage ... dropping the camera." I could not believe this so I looked at the warranty card included with the camera and sure enough that's exactly what it says. Canon does not warranty a camera that is designed to go in the water against water damage??? Or against dropping when they say the camera can survive drops of up to 4 feet??? My only choice right now is to send the camera in to Canon and hope they will fix/replace the camera or I'll have paid $350 for one day in the water. Strengths: I was excited to get the camera while in Hawaii as the disposible underwater cameras are awful. Picture quality was very good. Easy to transfer pictures to computer. Weaknesses: It leaked water into the lens the 2nd time in the water. It no longer worked after that. Customer Service: They did send me an expedited pre-paid shipping label to send the camera to their support center and the people I haven spoken with have been pleasant and as helpful as they can be. I guess I will see how the support goes over the next couple weeks, but was hoping to be able to use the camera next weekend.
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