nice quality scans

poor quality build

Used it infrequently over a few years, scanned a few hundred negs/ slides. Nice results enlargable to 16x 20. Loader mechanism stopped working. Similar to others reporting. The extended warranty company gave me a couple of hundred $, pro-rated. Nice results, not durable, now obsolete.

Similar Products Used:

fujitsu, xerox, & other scanners

Good quality images, easy to use software.

CRAP build! This turned out to be a very expensive investment at 286 scans durings its lifetime it works out at just over 2USD per scan!

Better off using a scanning service, save time and money ;-)

Bought this scanner half a year after it hit the market. At the time it was at the head of the pack with respect to specs.

It produced 200 scans the first 3 months I used it, and I really liked the options that where built into the software to control the scanning, both one slide at a time and in batch mode.

Then suddenly it started having problems with the feeding mechanism. The scanner has been "looked at" several times. And I'v managed with numerous restarts and resets to scan another 80 slides.

Last time I called the local tech support they gave me the plain truth: parts no longer available, error could lie with several components: stepping motor, one of the IC-boards, or any of the mechanical components that are part of the feed mechanism. They said they had had a large number of cases on this model. And now they'v stopped servicing them. They could have a look at it but they'r advice was to save the packing and postage for a new scanner, most probably there was nothing they could do due to lack of parts.

Customer Service

Honest and outspoken, well I got to talk to the guys who actually made the repairs, and they gave me the plain facts :-(

Amazing scan quality once you master the technique.
No mechanical problems after more than a thousand scans.

Flimsy film holders.
Slow scanning speed, especially with color negative film. Transparencies, even at 5400ppi, are acceptably fast. I rarely use multi-scanning, because I have found little benefit. Using Digital ICE or Grain Dissolver really prolongs scanning time.

I have used the 5400 for more than two years. It is capable of producing exceptionally detailed scans with very high dynamic range and excellent color rendition. I have tried Vuescan, but found it more cumbersome than the Minolta software. I believe that the 5400 is only a small steip below drum scanners.

Customer Service

None needed

Auto focus and multipass scanning
Resolution
Digital ICE

B&W scanning -- too much CCD/grain
Feeder is finicky

I bought this a few years ago because I wanted to scan hundreds of negatives. After some initial problems with the feeder, the repaired unit has worked consistently. I used the Minolta software (mostly) and Silverfast, but I preferred the Minolta software (your results may vary). While the unit can scan quickly, to really get the most from the negative the unit needs to run multiple passes. This process can take 40 minutes per negative (or longer). However, it gives results that, at 5400dpi, show the grain in Portra-NC160 and Portra-T100. Interestingly, the grain acts as a low-pass filter when the image is resized to 4000dpi. Enlargements nearly equaled color printing the negative in detail.

B&W was another thing. Due to the lack of Digital ICE, B&W scans not only showed “all the warts” but more grain than imaginable. I have Panatomic-X negatives that were developed in Microdol-X that scanned grainy (I can traditionally print them to 11"x14" with no sign of grain). I suspect that it has to do with the CCD sensor. I have been told that the only way to get a good scan from B&W is with a drum scan ($$$$), and the 5400 is making a believer out of me. This is unfortunate.

Overall, I am pleased with the unit for what it is, and I would recommend it (or maybe the newer version) to anyone with 35mm color negatives. As for film/5400 verses digital, I believe the Nikon D2X or the Canon EOS 1Ds surpass the traditional media (except for B&W) in quality. That means the next generation of prosumer digitals (12MP) should be there too.

As for nit-picking, the unit is temperamental about feeding the film carrier. It is not a show-stopper for me, but then neither was the Hasselblad film back with those titanium shutters (a potential $500 ‘oops’). Be careful.

Customer Service

OK at best. The unit had to go back twice because it came back broken on the first pass.

Similar Products Used:

Epson
Heidelberg

High maximum density, low noise and single-pass multi-readout capability enable the scanner to capture details even in darkest shadows not only of normal E-6 slide film, but also of Kodachrome slides. CCD noise can be averaged by single-pass multi-read-out scanning. The elegant look of its slim metal case is an exception from the sober design of most computer peripherals.

Inherent CCD blooming adjacent to bright areas becomes noticeable with the manufacturer's software amplificating the CCD signal instead of increasing the exposure as done by VueScan. Dimage Scan software has obviously been designed for slides.

Presumably the best 35 mm film scanner for slides ever built, capable to resolve Kodachrome slides in both grain and density. I would recommend to use it with VueScan with slides, and especially with B & W and color negative film because the Manufacturer's software handles negative films only moderately well. A pity that the scanner isn't manufactured

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Acer/Benq 2740s

- Excellent shadow and highlight detail - Resolution adequate for A3+ prints and photo library submissions - Full frame scanning - Solid negative and slide holders - Supplied software interfaces well with Photoshop (CS) - Batch scanning (up to 6 negatives at a time) - Extremely attractively priced

- Noisy operations - Sharpness only just adequate - Still no match for the horrible darkroom chemicals that another reviewer mentioned

I bought this scanner as a replacement for my Canon FS2710 film scanner. Most of my work as a professional photographer is conceived on black & white negative film. My portfolio can be seen at http://www.wolfkettler.co.uk The Scan Elite 5400 is a great piece of equipment! The high dynamic range delivers incredible detail in the shadow and highlight areas, previously thought impossible to achieve with a low cost scanner. The scan resolution is high enough to contribute images to professional picture libraries without the need for specialist interpolation software. Colour accuracy for scans from slides is equally impressive. ICM profiles are supported. I haven't tested the scanner with colour negatives and I am not using any of the tools (such as Digital Ice and Grain Dissolver) in the supplied software. All my scanning is done from within Photoshop, which is also used to make all adjustments and corrections. Batch scanning (up to 6 negatives at a time) is real bonus. USB-2 connectivity is fast and does away with the need to reboot the computer every time you want to turn on the scanner (a problem in older SCSI based hardware). For all but the most problematic photographs, the scanner's autofocus feature is spot on. Scanning times are perfectly acceptable, considering the high quality results.

Customer Service

Courteous and knowledgeable (I phoned them to enquire whether the noises were normal)

Similar Products Used:

previously used Canon CanoScan FS2710