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As described above.

Arista EDU Ultra B&W 400 ASA 100 ft roll film, light struck at factory.

I thought it was me. I bought new reloadable cassettes and loaded them in the dark. I thought it was my developing technique so I bought a 24-exposure roll of Tri-X and developed it with a 36-exposure roll of Arista. The roll of Tri-X came out perfectly and the roll of Arista--you guessed it--was fogged.

I spoke with "Mark" at Freestyle. He wouldn't take back the fogged roll because it was beyond 30 days. The problem didn't surface until after 30 days. It's not like I realized the problem and didn't act. And there is a 15 percent restocking fee on a bulk roll of film that I purchased at the same time but hadn't yet opened.

Order from B&H in New York. Their price on bulk Tri-X is significantly cheaper than Freestyle. And buy quality. It's not a deal if it's a guessing game on whether or not your negs are going to be fogged or not.

Customer Service

Very good. Quick response, polite, willing to listen and to explain their side of the story.

Similar Products Used:

Tri-X bulk roll.

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fogged at the factory

Last batch I bought from these p;eoploe had been fogged at th factory. Everything I shot on it was wsted. They knew they had a bad batch, but never informed me, and sent the garbage on anyway. Neither did they offer any refund or replacement. the real thing from Ilford only costs a few cents more from discounters in NYC now. DON'T EVER BUY FROM FREESTYLE IF YOU PLACE ANY VALUE ON YOUR WORK.

Customer Service

non existent.

Similar Products Used:

Kodak, Ilford, Agfa films

PRICED OK WHEN PROMOTED

LATELY PRICED THE SAME AS HP5 PLUS

HP5 IS ALMOST AS CHEAP...IN NY DISCOUNTERS FOR 35MM BUT FREESTYLE 120 STILL A BARGAIN. NO DEVELOP BY DATES BUT I HAVE USED THIS FILM 3 YEARS FROM DEVELOP DATE WITH NO ADVERSE EFFECTS.

Customer Service

FREESTYLE PROVIDES ALL DEVELOP DATA BUT WILL NOT ADMIT THIS FILM IS REALLY HP5 IN THE OLD DAYS WHEN THEY WOULD REPACK I WOULD GET ROLLS WITH HP5 EDGEMARKS

Similar Products Used:

HP5 TRI-X
MOST ODD b&w BRANDS

Identical characteristics as Ilford HP-5. Nuff said.

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Freestyle Sales' Arista Professional 400 is the bargain of the photo world. I first tried it because of the low price, since I shoot a lot of film. After the first block of ten rolls, I became convinced that this film is simply repackaged Ilford HP-5 at a greatly reduced price. Fine grain, easy to process, great contrast, what more could one ask. If you are into photography and not just brand image, Freestyle's Arista may suit you just fine.

Customer Service

Excellent, free shipping too!

Similar Products Used:

Ilford HP-5, Kodak Tri-X

Everything good about HP5 applies here with the addition of a low price. Indeed, this film is the reason I can afford to keep shooting 8x10 on a student's budget.

None that I can think of aside from limited availability.

8x10 contact prints from this film when developed in PMK Pyro are a sight to be seen. Definitely a fantastic value and chances are you won't be disappointed if you're a fan of HP5 (after all, I swear it's the same stuff).

Customer Service

N/A

Similar Products Used:

just about everything else