Review 1 of 18
Price Paid:
$120.00
from Adorama Summary: I'm extremely disappointed in this lens - but even more so with Sigma and their standard of customer service. Mated to my EOS 300D (Digital Rebel), the lens returns Error Code 99. I contacted Sigma USA asking to get the firmware updated. I was willing to pay shipping up front and asked for a quote for the work. They sent me an email claiming the lenses worked fine with the Rebel, and asked me for more information on exactly what caused me to think there was a problem with their lens. When I provided the serial number, they promptly reversed themselves. The lens is now magically incompatible and was not designed to work with the Rebel. Their only remedy is to offer me a new lens with my trade in for a mere $183.00 US. MSRP on a new lens is $210, and PriceGrabber.com says it's much lower. The moral of the story is thrice: 1. Avoid Sigma like the plague unless you prefer getting nothing for something, 2. Buy used at your own risk as technology goes marching along, and 3. Again, avoid Sigma - their customer service is worthless. A complete waste of time and money. Strengths: Might make a good paper weight. Will sell it as soon as possible - who knows maybe for as much as I paid! Weaknesses: Doesn't work with the D-Rebel and Sigma has no intent of servicing it after the sale. Save your money and buy somebody else's lens. I won't make the Sigma mistake ever again. Similar Products Used: EOS, Tamron, Tokina Customer Service: Sucks. Their comment to me when I told them they were not servicing their product was "Thank you for your suggestion, we will forward your complain to our headquarters in Japan
Have a great day and enjoy" Unbelievable.
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