kitty_cat

Overall Rating
 4 of 5

Value Rating
 5 of 5

Used product for
More than 1 year

Price Paid:  $20.00

Summary:
photo sharing website

Strengths:
easy to use
no limit to how many pics can be uploaded
for $20/yr friends can download pics for free at full resolution
quality of prints I order are good

Customer Service:
customer service was poor the 2 times I needed it

svaidya

Overall Rating
 3 of 5

Value Rating
 1 of 5

Used product for
More than 1 year

Price Paid:  $0.00

Summary:
I was happy because it said that I was allowed to upload my pictures for free. I created 5 accounts with this email. Maybe,a year later I get emails in one of my email account saying that my account will be deleted if i don't purchase something soon. Hurriedly, I order some pictures from this album. I got an email later saying my account had been saved. Sometime later, I got emails in my other email accounts saying I have to buy something from my other myphotoalbum accounts too.. I would have to buy something from each of my 5 photoalbum accounts to save my pictures.. i tried to look for a way to merge all my account into one but could not... myphotoalbum would not allow me to download my own pictures even when I was logged in.. I emailed customer service.They were sorry that they could not help me.Soon they stopped replying to my emails.Now, one of my photoalbum account is deleted.I feel terrible.myphotoalbum sucks cuz it is overexploiting its users..

Strengths:
Lots of storage

Weaknesses:
Need Club member Priviliges to be able to use its best features.

ITN

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
3 Months to 1 year

Price Paid:  $0.00

Summary:
I WAS very happy with this "free" site, it allowed me to do everything I wanted to (many things which other sites did not). Until a year went by and suddenly I found out that the "free" site would actually only stay "free" after the first year if you bought something from it! That's just plain dishonest - if you want to charge for the site, say so CLEARLY at the beginning so that people don't spend a lot of time uploading photos, only to find out at the end that the site doesn't stay free...

Strengths:
flexible, allows to upload photos at full resolution.

Weaknesses:
"free" doesn't really mean "free"...

Similar Products Used:
yahoo

Customer Service:
what customer service? trying to get money from someone after telling them it's free? if you call that customer service, then I guess it just sucks.

daleroberson

Overall Rating
 1 of 5

Value Rating
 2 of 5

Used product for
3 Months to 1 year

Visitors rate this review
3.00 of 5,
2 votes

Price Paid:  $0.00

Summary:
Online photo sharing.

Strengths:
Quality, price, ability to share large format photos.

Weaknesses:
Great feature set, but too many bugs. Uploaded photos show up in the wrong albums, spontaneously move to other albums, captions disappear, albums disappear, sub-albums move to other locations. Customer services refuses to admit that they have problems and have been unable (or unwilling) to solve the problems.

Similar Products Used:
Dotphoto, Snapfish, Wal-Mart, Sam's Club.

Customer Service:
Terrible.