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Smugmug Photo Sharing Photo Sharing & Printing
Product DescriptionPhoto sharing service. Share photos and video clips with style.
User Reviews
Submitted by
Anita D
a Date Reviewed: March 28, 2012 Strengths: Good for a one-time sharing. Weaknesses: Customer service Bottom Line: Expand full review >>
Submitted by
Shawn
a Professional Date Reviewed: June 7, 2011 Strengths: - Costs less than many other hosting sites. - More tools than most other sites. - Excellent customer service. I interracted with them at least 4 times. Every time was quick and helpful. - Easy to use. I figured out all the tricks by myself, quickly. I glanced at their huge help section but didn't need it. Everything was smooth. - Easy going staff, easy to interact with. - smugmug does not claim rights to my photos like many other services do, even if you're just ordering a personal print. They treat me like an artist instead of cash cow. Weaknesses: Hard to say when they work so hard to make a great service, then spend lots of time putting even more functionality in the site. They listen to their customers! Bottom Line: Expand full review >>Duration Product Used: 11-20 years Price Paid: $150.00 Purchased At: smugmug.com Similar Products Used: Several but I can't remember and don't have time to look them all up. Type of photography: Outdoor
Submitted by
LucDeJaeger
a Professional Date Reviewed: December 30, 2010 Strengths: There are no storage limits at all and the photos are as safe as is currently possible. The company is very well-known for its help desk and customer service. You should never ever be afraid to ask anything that is not clear. Within minutes you'll get an answer through their e-mail help desk our via their online forum (at www.dgrin.com). The site for pros is very customizable in many many ways with lots of options (to sell photos, watermark them etc. etc.). They work together with only the best of the best pro labs to give the best top-notch prints, cards, merchandise in the whole world. They are up 99% of the time (depending upon your ISP and local situation that is and depending upon the dial speed). They have an eye for beautiful and aesthetically pleasing things. Yes, they do have a passion for photography and you will know it! Weaknesses: The incorporation of the social media (Twitter and Facebook) goes slowly but not every photographer is into this too... They are still struggling to find out how to get into the images section of the major search engines (like Google Image search) but they do very well on the common search engines (BTW or FYI, lots of photo sharing websites have this problem of getting into 'image search' too, except, seemingly, Flickr). They need to iron out minor bugs and make sure to beta test everything more thoroughly before launching or releasing updates and new additions. The minor bugs are at times irritating. They need to make sure their hardware follows their ever and fast growing membership so that the uptime is above 99% (which it currently seems to be) and fast loads of our pictures (which is currently not an issue but has been occasionaly for some). They should watch out for the Facebook photo features and storage capacities. Facebook might become the next Flickr of photos... Bottom Line: Expand full review >>Duration Product Used: 2-5 years Similar Products Used: Flickr is perhaps the most well-known web site for photo sharing. SmugMug is not really about photo sharing but gives pro photographers (and every other person in the world) a way to show photos online in a superb way. Type of photography: Outdoor
Submitted by
lynn
a Casual Date Reviewed: November 28, 2010 Strengths: Uploading files Viewing shared photos Ease of use Unlimited photos & traffic Customizing my site Password protection Coupon code which gives users $5 discount & I get $10 credit: https://secure.smugmug.com/signup.mg?Coupon=EELRV9P3IeOgM Weaknesses: Finding information about the different plans (standard, power, pro) Recently, customer service seemed to be slow to respond. In the past it has been great, so I'm not sure if it's been a fluke or if they've gone downhill. Bottom Line: Expand full review >>Duration Product Used: 2-5 years Price Paid: $60.00 Similar Products Used: Flickr Kodak Snapfish Type of photography: Other  
Submitted by
D. Moody
a Intermediate Date Reviewed: November 18, 2010 Strengths: Easy buying for customers, nice interface, and simple to use. Weaknesses: CUSTOMER SERVICE Bottom Line: Expand full review >>Duration Product Used: 0-1 years Price Paid: $150.00 Purchased At: smugmugpro Similar Products Used: Flickr Type of photography: Fine Art
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