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York Photo Printing & Sharing Photo Sharing & Printing

1.52/5 (21 Reviews)


Product Description

  • Send photos
  • Get prints
  • Share and store online


  • Review Options:  Sorted by Latest Review | Sort by Best Rating

    Reviews 1 - 5 (21 Reviews Total) | Next 15

    User Reviews

    Overall Rating:1
    Value Rating:5
    Submitted by aubree

    Date Reviewed: July 15, 2014

    Strengths:    The products are great if they actually make it to their final destination. I have ordered items for family members as gifts and they were always received promptly.

    Weaknesses:    They do not use USPS to ship to military addresses leaving the recipient to wait weeks, even months for their order.

    Bottom Line:   
    York Photo is crap for military families. I placed a fathers day order in May that never got to us. I paid for it again to go directly to my husbands ship (since he is deployed) and after asking for an update yet again they said there was a problem with the order and they would credit my account. This is all being handled a MONTH after the order had originally been placed. So I was patient and gave them another chance and ordered 6 items for my husband for our anniversary, again to be sent to him on his deployment. Out of those, 5 of those items were split up between 3 separate UPS packages and the last one was sent via USPS and they cannot update me a tracking info for the last item. I am seriously disappointed and upset and will not be using them again. We have to have everything mailed to us since we live in Japan and I have never ever had an issue with any other company where as York Photo has failed us multiple times and ruined fathers day and our anniversary!

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    Similar Products Used:   Shutterfly



    Overall Rating:1
    Value Rating:1
    Submitted by Joan Jimenez

    Date Reviewed: May 9, 2014

    Strengths:    n/a

    Weaknesses:    poor customer service

    Bottom Line:   
    This company needs new customer service reps ASAP. I called customer service to ask about the 100 free prints promo which I KNOW I clicked on and didn't receive. I was told that I must've done something ignorant. Are you f'n kidding me? If you hate your job so much please do us all a favor and quit. Ruined my damn day.

    Expand full review >>



    Overall Rating:1
    Value Rating:1
    Submitted by Lauren a Intermediate

    Date Reviewed: February 7, 2014

    Strengths:    None

    Weaknesses:    Customer service is the worst, photo quality is dark and grainy.

    Bottom Line:   
    Terrible customer service, girl on the phone is the rudest person I have ever encountered on the phone. She did not let me finish a sentence and constantly patronized me and sarcastically said sorry you feel that way without listening to one word of what I said. Obvious she could care less and wanted to prevent me from speaking so she could get off the phone as quick as possible. I took my photos with a sony professional camera and all were grainy and dark out of order and facing different directions. No care in printing or packing them. My camera takes beautiful photos so I know it is not the camera. Stay away from york and their terrible printing and customer service.

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    Purchased At:   Yorkphoto.com

    Type of photography:   Outdoor


    Overall Rating:1
    Value Rating:1
    Submitted by Jenniffer D

    Date Reviewed: December 20, 2013

    Strengths:    None

    Weaknesses:    Customer service, website

    Bottom Line:   
    I received 5 mugs that were personalized with my daughter's photo to give as Christmas gifts to members of my family. I uploaded my photos from a high resolution CD, because they were PROFESSIONAL pictures. I wanted to use those pictures because they are of the absolute best quality. I took a lot of time to create each and every mug and to make them perfect. I ordered the mugs, received the mugs and was very disappointed. The pictures on the mugs were extremely grainy and poor quality. I contacted the customer service department and they told me that I had to return the items to them, and only when they receive them, will they issue me a refund. I am not only out the money that I laid out for these poor quality gifts, but I also have to package these mugs up and go to the post office at this time of year, and shop for 5 family members at the very last minute. I was told by customer service that it was my fault that the pictures are grainy because of the way they were uploaded. I was not supposed to upload the pictures on the project page where the mugs were created, I was supposed to upload the pictures in the regular upload screen and choose high resolution upload. HOW WOULD ANYONE KNOW TO DO THAT????? You want to create a mug, you click on mugs and start creating! They are refusing to do anything for me other than what I stated above. This company is not worth your TIME! They have taken far too much of mine already! Do not use them!

    Expand full review >>

    Type of photography:   People


    Overall Rating:1
    Value Rating:1
    Submitted by greg sullivan a Intermediate

    Date Reviewed: December 5, 2013

    Strengths:    fast

    Weaknesses:    Bad product, bad customer service, blame customers for issues in their production

    Bottom Line:   
    ordered a mouse pad for Christmas present. When I received it , it was off centered horribly. one email and 4 phone calls later I was told by Donna- that it was my fault because I was off on the red and blue line alignment. So therefore it is the customers fault. She offered a gift card to retry it but if it failed again it would still be my fault. She refused to answer questions about how is their production issues a customers fault. Then she said they were getting thousands of phone calls into customer service- hmm wonder why?

    Expand full review >>

    Type of photography:   People



    Reviews 1 - 5 (21 Reviews Total) | Next 15

    Review Options:  Sorted by Latest Review | Sort by Best Rating


    Printing digital images

    I have a question im sure you can answer for me. MB1 kinda raised this question for me as he said about one of my pictures: Print it large and put it on the wall. My question is: What is in your opinion the best method to do this since there are 3000 ways advertised on the internet. The go ... Read More »

    Printing in multiple tones

    I have a question, I don't know where to turn. There is a photo booth company that can print in what they call "Split tones" in that on their double photo strip on strip can be color and the other strip (same 5x7 sheet) is black & white or sepia. How do they do this? Is there software or somethin ... Read More »

    Help with printing please

    Hi all im new to the sight and i need help bad!. ok so heres my problem: i have a sony a100 and a cannon when i take any picture it looks great on the camera and on the computer but when i print it at any lab like cost co walgreens cvs etc what i see on my screen is not what prints up , i also us ... Read More »

    Printing For Exhibition:Ten Pitfalls To Avoid

    Good article. Wasn't sure where to post, so I'm posting it here... [url]http://www.pixiq.com/article/pitfalls-to-avoid-when-printing-for-exhibition[/url]Read More »

    printing to multiple printers

    I was wondering if anyone knew how to do this. I take pictures at parties and print them immediately for the guests. Right now I have 1 printer hooked up directly to my camera. Having only one printer takes too long (line of customers starts to get long). I wanted to hook up multiple printers to the ... Read More »

    Read More »



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