Home | Reviews | Online Imaging Services | Photo Sharing & Printing | York Photo

York Photo Printing & Sharing Photo Sharing & Printing

1.5/5 (24 Reviews)


Product Description

  • Send photos
  • Get prints
  • Share and store online


  • Review Options:  Sorted by Latest Review | Sort by Best Rating

    Reviews 1 - 5 (24 Reviews Total) | Next 15

    User Reviews

    Overall Rating:2
    Value Rating:1
    Submitted by Madison

    Date Reviewed: May 20, 2015

    Strengths:    Quick delivery, easy to use website

    Weaknesses:    Quality of photos

    Bottom Line:   
    My mom told me about this company she heard of where they do great photo printing for a reasonable price. I signed up months ago but never ordered anything from their website before. Finally thinking that I should print my wedding pictures after 2 years, I uploaded the pictures to the website. The website was very easy to get through, and because I had signed up awhile ago, I got a discount for 1¢ per photo for 100 photos. The package arrived in a timely manner, but the photos did not come out well. The pictures were taken from a professional photographer and the photos came out dark and blurry. Maybe 5 out of 200+ photos came out okay. Not happy, but live and learn.

    Expand full review >>

    Price Paid:    $25.00

    Purchased At:   Website



    Overall Rating:1
    Value Rating:1
    Submitted by S

    Date Reviewed: December 31, 2014

    Strengths:    NONE!!!

    Weaknesses:    Online and telephone customer service

    Bottom Line:   
    If you have questions about how the service works, don't ask York photos customer service because they are just plain RUDE and want to get off the phone!!! After asking very basic questions, then being told how MY email works and when emails are automatically deleted based on their settings with their personal emails, just make sure you don't ask another question, because they then start snapping and well, may as well yell at you with out shouting!! This is by far the worst customer experience I have ever experienced, if that means anything to you, you will not want to deal with York Photo. I would never recommend York to anyone based on this alone...all though there are many other reasons, you could loose all of your photos if you do not purchase enough, yep that's right loose them forever!!! Do not use York, its for you're own good.

    Expand full review >>



    Overall Rating:1
    Value Rating:1
    Submitted by C. Coburn

    Date Reviewed: November 28, 2014

    Strengths:    NONE!

    Weaknesses:    Customer Service - Their ability to admit anything is their fault.

    Bottom Line:   
    Poor website and even poorer customer service. I should have anticipated the poor outcome of this story when initially using this hard to navigate and difficult to use site. If you’re thinking about using YORK Photo think twice even if you have a coupon – or, should I say - especially if you have a coupon. They will take NO responsibility for the shoddiness of their layouts and how the web image does NOT sync to the printed image. We purchased 3 photobooks that arrived looking very different from the image displayed on the website. The letters of the title ended up being rolled under the binding of the bottom edge of the book. However, when viewed on the website it looked perfect. After a lengthy 70+ minute conversation with Customer service – talking to three people then finally getting Donna, the supervisor, who will eventually hang up on you if you push the issue without so much as offering to make good on something that was clearly THEIR error. Here is the story – Spent an inordinate amount of time designing the photo book using their website (that is extremely difficult to navigate and use), then waited for a delivery that never arrived. After a call to the first level of Customer service they promised to resend the books by a certain time since these were gifts. The books did NOT arrive on the promised date – so now two events are missed, thanks YORK! Then the 70 minute call to customer service rep Melanie then Marie then Donna yielded NOTHING except an offer of 50% off one book with no extra pages as we had purchased (but there was already an offer on their site for 60% off!!) …so now we are stuck with three books that cannot be used. It takes a lot to irk me let alone write something on Facebook or wherever but this one hit. Needless to say I will NEVER be using this company again. I am sure there will be the defenders who never had a problem and that’s great…just wait until YOU do!

    Expand full review >>



    Overall Rating:1
    Value Rating:5
    Submitted by aubree

    Date Reviewed: July 15, 2014

    Strengths:    The products are great if they actually make it to their final destination. I have ordered items for family members as gifts and they were always received promptly.

    Weaknesses:    They do not use USPS to ship to military addresses leaving the recipient to wait weeks, even months for their order.

    Bottom Line:   
    York Photo is crap for military families. I placed a fathers day order in May that never got to us. I paid for it again to go directly to my husbands ship (since he is deployed) and after asking for an update yet again they said there was a problem with the order and they would credit my account. This is all being handled a MONTH after the order had originally been placed. So I was patient and gave them another chance and ordered 6 items for my husband for our anniversary, again to be sent to him on his deployment. Out of those, 5 of those items were split up between 3 separate UPS packages and the last one was sent via USPS and they cannot update me a tracking info for the last item. I am seriously disappointed and upset and will not be using them again. We have to have everything mailed to us since we live in Japan and I have never ever had an issue with any other company where as York Photo has failed us multiple times and ruined fathers day and our anniversary!

    Expand full review >>

    Similar Products Used:   Shutterfly



    Overall Rating:1
    Value Rating:1
    Submitted by Joan Jimenez

    Date Reviewed: May 9, 2014

    Strengths:    n/a

    Weaknesses:    poor customer service

    Bottom Line:   
    This company needs new customer service reps ASAP. I called customer service to ask about the 100 free prints promo which I KNOW I clicked on and didn't receive. I was told that I must've done something ignorant. Are you f'n kidding me? If you hate your job so much please do us all a favor and quit. Ruined my damn day.

    Expand full review >>




    Reviews 1 - 5 (24 Reviews Total) | Next 15

    Review Options:  Sorted by Latest Review | Sort by Best Rating


    Printing company in Fort Lauderdale - Miami area?

    Can you recommend a good printing company in Fort Lauderdale - Miami area that prints canvases. I have googled a bunch of them but what I would like to hear is some real life experience... Thanks so much!Read More »

    program for printing to label

    Can someone tell me what size to make a DVD cover. As in all the parts of it on one piece (Front, back and spine) I am not quite sure. Also advise what program is best to use for printing to label was the right size ThanksRead More »

    Printing rights release

    Can anyone steer me in the right direction for a release I can include with my images that I sell to clients? I would like to give them rights to print for personal use. Thanks!Read More »

    Printing digital images

    I have a question im sure you can answer for me. MB1 kinda raised this question for me as he said about one of my pictures: Print it large and put it on the wall. My question is: What is in your opinion the best method to do this since there are 3000 ways advertised on the internet. The go ... Read More »

    Printing in multiple tones

    I have a question, I don't know where to turn. There is a photo booth company that can print in what they call "Split tones" in that on their double photo strip on strip can be color and the other strip (same 5x7 sheet) is black & white or sepia. How do they do this? Is there software or somethin ... Read More »

    Read More »



    Holiday Gift Guide 2013

    Check out our holiday gift suggestions for these categories!



    See All Holiday Gift Guide coverage - Click Here »

     

    PhotographyReview Videos