Review 4 of 8
Price Paid:
$0.00
from B&H Summary: I had used a 1280 printer for several years, and overall I was very happy with it. There was some work involved with getting it to print accurate colors, along with decent B&W, but I got it there with help from camera forums and colleagues in the camera club. The colors on the 1280 were good, but not as saturated as I would have liked. And then because it was a dye-based ink system, it was not archival. The best results I was able to get were with Ilford Gallerie Classic Pearl paper, later sold also by Epson as ColorLife.
I had a difficult time deciding between the 2400 and the R1800. The 2400 has K3 inks and I do some B&W printing, so I was thinking about that feature. But I learned that it is necessary to exchange photo black and matte black cartridges prior to printing the different types of files (text on plain paper vs. photos on photo paper). This was a turnoff. Also, the R1800 can print on CDs and DVDs, and I have a need for that. So I made the decision to get the R1800, after reading many positive reviews.
Overall, I'm fairly happy with the printer, because when it does what it is supposed to do, the prints look very, very good. The colors are saturated and the gamut is clearly wider than the 1280. I haven't gotten it 100% tweaked yet in terms of having the prints match the screen - they look a tad orange. But with more time, I'm sure I can get that straightened out. One big disappointment, though, is the fact that this printer will not print with black ink only on certain kinds of paper. I mostly use the Epson Ultra Premium Lustre paper, and with this paper (one of their highest quality) the R1800 will not print with black ink only. When I have been able to choose black only using Premium Glossy paper, the results are outstanding. However, the results are awful with Ultra Premium Lustre because the printer uses the color inks despite the image being grayscale and the color:black being chosen in the driver. Very annoying.
So this brings me to the main issue: the hardware is very, very good with this printer. The driver software is just terrible. I use a Mac with OS10.3, by the way. Here's what happens. The driver allows a specific paper/profile setup to be done and saved with a name. But then sometimes, that saved profile reverts to default settings. So EVERY print I make, I have to go through and check to make sure that the driver has not re-set itself to the default paper, profile and color matching options. Boy is this ever annoying. Here's my theory: this eats up more ink and paper, which makes Epson happy.
Just in case you might think it is just me - my father's friend has an R1800 and has been extremely frustrated with it for the same reasons. He also owned a 1280 for years and ended up happy with it. But now is really pissed off just like I am.
If you have infinite patience and don't mind buggy software, and are willing to spend a lot of time to get good prints, and you don't mind wasting paper and ink, then this printer is for you. When it is working correctly, the prints do look very nice.
Oh yes, and one other thing. I leave mine on all the time to avoid the ink-wasting turn-on cycle. Only twice so far have I needed to run the head check/cleaning steps. Epson loves for you to waste ink because it's how they make their money. But by being careful, you can conserve ink and prolong the life of your cartridges. Strengths: The hardware is great, and I like being able to replace individual ink cartridges. The prints look fantastic when everything goes will during the printing prep steps. The 13x19 size is really nice, and the ability to print borderless is also a nice feature. Weaknesses: The driver software is absolutely terrible. Completely inexcusable that it would be so buggy. Similar Products Used: Espon Stylus Photo 1280 Customer Service: I sent a note to customer service about the issue of not being able to select black ink only, and perhaps if there would be a firmware update. They never responded.
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