Review 1 of 2
Price Paid:
$275.00
from Curcuit City Summary: My experience with this printer has been frustrating and costly. We got the first unit, and immediately had to ship back for a replacement because the scanner would not engage at all after proper installation.
Tech support for this was slow and quite challenged in the language of English. Obviously outsourced to India, and proceeded to refer to the same troubleshoting guide I already had.
We got the replacement, and it still did not work well. None of the buttons on the unit actually work (except the power), so it has to be operated only from the PC.
This printer is a serious ink hog. I use it for personal art use, and print very little I am much more digital than analogue for references), so it seems strange to me that I'm always sent running to the store because one or more colors are always low or out. That in addition to the fact that the cartridges are $20 each.
The "Best Photo" setting? Dumps ink in a blazing red on the paper, and runs me out of ink, so I do not even use it. I shouldn't HAVE to send this thing back again!
Shopping for a better printer for my purposes and budget, and suggestions welcome.
Strengths: Prints a nice photo---once the quirks in the settings are overcome. Weaknesses: Ink hog, mechanically flawed, unresponsive, bad tech support. Customer Service: Terrible--outsourced and incompetent
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