Review 1 of 1
Price Paid:
$129.00
from Office Depot Summary:I purchased this Epson CX5000 and at first everything was fine until I replaced the third set of ink.
I was getting streaks in the black and I printed a nozzle check and did a cleaning twice - The Ink levels showed Expended !!!!!
I called Epson and they sent out new ink cartridges but the black was on back order - when I called the Epson store to purchase ink, they had plenty So, I called tech support and all they could tell me is that it was on backorder and would ship when it came in (even though I told him that THEIR Epson store had it in stock) Well, mysteriously it showed up the next day Via FedEx
Well - I installed the new ink and could not get the black clean and after 5 cleanings the ink shows expended and the black is still not cleaned.
I called Epson again and talked to several tech support reps and was told to buy a new one or go to another printer company - That's some customer support !!!
So, I guess Epson is comfortable with their products lasting three ink changes so you can throw it out and buy another Epson - Well,
I WILL NEVER, EVER BUY ANOTHER EPSON AS LONG AS I LIVE !!!!!!!!
Especially since this is the third Epson I have tossed in the trash for the same problem
Weaknesses:Ink Usage, Heads Clogging, Customer Support Similar Products Used:H.P. - Far superior to Epson Customer Service:TERRIBLE Customer Service - Not customer freindly at all !!
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