Review 4 of 4
Price Paid:
$399.00
from Best Company Summary: According to a recent internet article, I read Kodak sold it's digital camera making rights to a foreign company in August 06. This may explain why just after my 1 year warranty my camera broke due to an electronic malfunction, and Kodak doesn't seem to want to do anything but replace my camera with a downgraded model for $200 or hold my camera to fix and sell to someone else. The other option is to pay $48, have no work done, and the broken camera returned. So buyer be beware, this camera does not offer a warranty over 1 year, so you will be SOL if it breaks and you don't want to shell out more money.
Beside this downfall, the camera did take clear pictures for 1 year and was simple to use. Strengths: Camera was easy to operate. It came with all equipment necessary for downloading. Weaknesses: Poor electronical parts in the camera with insufficient warranty. If possible, buy a 3 year store warranty. Also, determine if Kodak is still manufacturing camera in USA before you buy one as this will determine Kodak's response to your problems. I used this camera several times a month before it broke. Similar Products Used: Canon cameras. Customer Service: Poor. Be prepared to write emails to a generic online site and be placed on hold for indefinite time periods. The company does not give warranties over 1 year for a reason.
They say customer service is #1; however, it's actions and words aren't congruent.
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