Strong, wear resistant, easy to use, holds enough (or maybe too much) for field work. Nothing has fallen out of it.

The only thing i really don't like is that the bag swings around my body when I lean forward or to the side. I don't know how to fix that except with a back pack but they are too hard to access and I won't use them.

This was bought in 2004 and mine doesn't have a "D" in the model number. It still looks and handles like new. The strap is comfortable, access is easy by unclipping the buckles. I never zip the zipper around the perimeter of the cover or use the zipper in the top for access through the cover. It holds: a dslr by its shoulders with it's 18-70 mm lens facing down into the case, 70-200 mm lens, 50mm lens, and a large flash each in their own compartments. 2 more compartments hold filters, batteries, flashlight, sensor cleaning bulb, and lens cleaning tissue, compass, pens, Etc. This is enough stuff to notice the weight after a short time.I don't find myself whishing it had any other features or better quality. If I lost it I probably would just get another on without looking around too hard. Reviews at this site helped me select this item - Thank You.

Customer Service

Have not needed.

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This is my first quality bag, my previous bags didn't have brand names.