See above.

See above.

I bought this HP R927 to replace my lost Exclium (10mp), it doesn't mesure up to it however. This camera has many defieciencies. One; the flash range is poor.
(I tried the highest 400 setting and it did not penetrate past 10 feet or so.
Two; the ambient light is very poor. 2.8 at 2 seconds doesn't make for good phtography. And three; the focus arrangements are very very poor. A poor camera over all, except for simple flash photography. In the day light you can do some things.

Customer Service

I have a 30 day return polcy and I am going to return it for a Kodak 12mp and hope that works better.
Haven't dealt with them yet.

Similar Products Used:

Excilum; Sony; Nikon; KoolPix

The sturdy, sleek, modern stainless design, with huge 3" lcd display looks swish !
It fits comfortably in your hand(s), or pocket, and all the controls are easily accessed. The 'in camera' features are very easy to use and may help you to improve your confidence level in digital photography.
HP technology ( while lacking in some areas) goes a long way towards making your picture taking an enjoyable experience !

This camera eats up battery power - purchase a spare battery (or two), and get an qiuck charge unit, to ensure you have plenty of spare fully charged batteries available ! You should also consider at least a 1.0 MG SD memory card, as the internal memory of this camera, at maximum resolution will fill up rather quickly.
I would also recommend a 'matt finish screen protector' to protect the large shiny lcd screen from scratches, and get a good camera case to protect your camera.
Burst mode on this camera is a joke, so don't expect a lot from it !
Shutter lag, under certain conditions can also be very sloooooooooooooow !

This is my 5th HP Photosmart Digital Camera, you might say I'm brand loyal !
I traded my heavy, bulky, 35mm camera bag with extra lens in favour of something that was light and you could slip into a pocket about 5 years ago.
The HP product line offers you good value for a reasonable cost. Their products are reliable, and customer service is available 24/7 if you have a problem.
As a 'point and shoot' camera the HP R927 fills the bill nicely. While I'm not a professional photographer, I have managed to get some pretty decent memorable digital pictures with this camera under varying types of conditions.
I have experimented with most of the shooting modes this camera offers, and appreciate how easy this camera is to operate. The 'in camera' features are also easy to use, as are all the camera controls. While I probably will not use all of the features this camera has, it's nice to know they are there, should I choose to utilize them. This camera should satisfy most of your creative digital image making requirements !

Customer Service

Fortunately I have yet to contact HP customer service, on this model, as I have not yet encountered any problems requiring help or advice.

Similar Products Used:

I started with the HP 735, traded it an HP 935, and then traded it on to an HP R707 which I proceeded to drop in a lake - I guess that's why you should use the wrist strap that comes with the camera ? I purchased another HP R707 to replace it, and gave it to my son, so I bought an HP R927, and recently got a deal on an HP R967 which is almost identical to the HP R927 !

looks

image quality

I bought the camera because it felt sturdy, and at the shop, it seemed fast. I do mountain biking, so for me it's important to be able to turn on a camera and start shooting. When I bought the camera HP included the travel option, which has an extra battery, portable battery charger, and camera case and a small travel bag.

I liked the camera docking station, since I think it's the easiest way to charge and download pictures when you're at your house. I also bought an external card reader to use when going on travels and bringing on my laptop.

The camera looked so nice, but I think I'm dissapointed, as dissapointed as to have to buy another camera after some months of use. Well, the camera turns on pretty fast, but it takes forever to auto-focus so I still had some lost shots. The quality was so so of the pics, and sometimes the camera says 'Processing' and just wouldn't do nothing... about 1 every 7 to 10 shots, I had to turn the camera off and on to reshoot. Anoying, specially when you were doing a group photo, everybody just trying to make their best faces and you cick clic clic.. darn!

I went to HP site, and the help desk chat was helpfull with the problem, I reseted the camera (the reset button is a small button somewhere in the bay opened for battery replacement) and the problem went away, so it might have been a one time bug.

Customer Service

The customer service from HP is very good, at least in what I needed them.

Similar Products Used:

Canon A520
Canon SD700 IS
Kodak something