It is easy to access saved photographs. However, there is a problem with the program automatically saving changes over the original file. As soon as you open a file in this program, be sure to immediately save it under another name before working on it. Otherwise your original image may turn up severely altered. I am using Windows XP with this program.

Many

The special effects screens on this product do not work correctly. Apparently, after visiting the company web site, it is an ongoing and ignored problem, with no patches available. It seems there may be similar problems in more up-to-date versions as well. Roxio's customer support page is VERY non-user friendly. It provides primarily discussion boards where people may vent their anger at the product, although solutions are rarely offered. I would probably not buy another Roxio product after this experience.

Customer Service

EXTREMELY POOR.

Similar Products Used:

Various photo editing programs.