Beautiful large format printing with archival quality ink for a couple of days when it is new.

1) Indicates ink cartridge is empty when it is more than half full.
2) Wastes huge amounts of ink when you clean the heads.
3) Head cleaning must be done every time the printer has been turned off for more than a couple of days.
4) Won't print in B/W if any of the cartridges are considered empty.
5) Ink is expensive and the cartridges are tiny.

This is a piece of crap. Epson might think they make money on all the ink you buy but they will lose money cause nobody will buy another Epson after this experience.

Customer Service

Yeah right.

none except it has a large format option

see above....dont buy it

absolutely terrible printer. as one person says it is a "ink sink hole" . terrible. constantly replacing cartridges at $17 a shot. stupid. wish i had never bought this piece of junk. espson, however, i am sure is happy that alot of dummies bought the think and are constantly running back and forth for epson cartridges.

will never buy epson again if i can help it.

raves for HP.

Customer Service

cant and wont help

Similar Products Used:

HP
far better performsnce, color, allows black and white only, less cartridge usage.

None

The fact that it exists.

The printer should come with a sledge hammer so you can smash it to bits when it frustrates the hell out of you...and it will!
Like everyone else, I get the media error. It only grabs the paper sometimes and even when it does it starts printing before the paper is under the nozzles so I lose some of the image.
It prints a LOT darker than the image looks on screen so you'll spend a lot of time making lighter versions of your designs so it will even look close to the screen representation.
Do yourself a favor and stay away from this piece of junk!!!!

color printing

sink hole for ink

drinks ink. have to replace cartridges every time i print as i dont print often

Customer Service

wanted money

Similar Products Used:

I.T. professional. many used

The hardware is great, and I like being able to replace individual ink cartridges. The prints look fantastic when everything goes will during the printing prep steps. The 13x19 size is really nice, and the ability to print borderless is also a nice feature.

The driver software is absolutely terrible. Completely inexcusable that it would be so buggy.

I had used a 1280 printer for several years, and overall I was very happy with it. There was some work involved with getting it to print accurate colors, along with decent B&W, but I got it there with help from camera forums and colleagues in the camera club. The colors on the 1280 were good, but not as saturated as I would have liked. And then because it was a dye-based ink system, it was not archival. The best results I was able to get were with Ilford Gallerie Classic Pearl paper, later sold also by Epson as ColorLife.

I had a difficult time deciding between the 2400 and the R1800. The 2400 has K3 inks and I do some B&W printing, so I was thinking about that feature. But I learned that it is necessary to exchange photo black and matte black cartridges prior to printing the different types of files (text on plain paper vs. photos on photo paper). This was a turnoff. Also, the R1800 can print on CDs and DVDs, and I have a need for that. So I made the decision to get the R1800, after reading many positive reviews.

Overall, I'm fairly happy with the printer, because when it does what it is supposed to do, the prints look very, very good. The colors are saturated and the gamut is clearly wider than the 1280. I haven't gotten it 100% tweaked yet in terms of having the prints match the screen - they look a tad orange. But with more time, I'm sure I can get that straightened out. One big disappointment, though, is the fact that this printer will not print with black ink only on certain kinds of paper. I mostly use the Epson Ultra Premium Lustre paper, and with this paper (one of their highest quality) the R1800 will not print with black ink only. When I have been able to choose black only using Premium Glossy paper, the results are outstanding. However, the results are awful with Ultra Premium Lustre because the printer uses the color inks despite the image being grayscale and the color:black being chosen in the driver. Very annoying.

So this brings me to the main issue: the hardware is very, very good with this printer. The driver software is just terrible. I use a Mac with OS10.3, by the way. Here's what happens. The driver allows a specific paper/profile setup to be done and saved with a name. But then sometimes, that saved profile reverts to default settings. So EVERY print I make, I have to go through and check to make sure that the driver has not re-set itself to the default paper, profile and color matching options. Boy is this ever annoying. Here's my theory: this eats up more ink and paper, which makes Epson happy.

Just in case you might think it is just me - my father's friend has an R1800 and has been extremely frustrated with it for the same reasons. He also owned a 1280 for years and ended up happy with it. But now is really pissed off just like I am.

If you have infinite patience and don't mind buggy software, and are willing to spend a lot of time to get good prints, and you don't mind wasting paper and ink, then this printer is for you. When it is working correctly, the prints do look very nice.

Oh yes, and one other thing. I leave mine on all the time to avoid the ink-wasting turn-on cycle. Only twice so far have I needed to run the head check/cleaning steps. Epson loves for you to waste ink because it's how they make their money. But by being careful, you can conserve ink and prolong the life of your cartridges.

Customer Service

I sent a note to customer service about the issue of not being able to select black ink only, and perhaps if there would be a firmware update. They never responded.

Similar Products Used:

Espon Stylus Photo 1280

Image permanence (Epson's claim)
Quick drying inks.
Excellent sharpness.
Moab Paper has custom profiles available on their website for this printer.
Inks aren't too expensive (in the US at least).
Color gamut and no metamerism on matte paper. This has apparently been a problem with Ultra Chrome inks in the past, but I don't see any problem when using Kokopelli semi-gloss either. Haven't tried with high-gloss paper however.
Very easy to use.

The first print I made had some banding, but on all subsequent shots it hasn't been a problem.
Charging the system and cleaning the heads uses a large amount of ink.
As mentioned in a previous review, the output tray is too small for Super B paper.

A great printer for a great price. This printer is hands down better than any other printer I have used (Canon i850, Epson 1270, various HPs). I use it in an easily accomplished color managed workflow. I use Moab Paper exclusively and use the ICC profiles they publish on their website. This saves me the hassle of having to custom profile everything (I do have a day job). 13x19s printed on Moab Entrada paper (a matte surface) are wonderful and very sharp. One nice point about the Epson inks that most others lack is they dry instantly. This allows you to see what the image will look like right out of the printer rather than having to wait a while for the colors to come around. I have not done any rigorous light-fastness testing, but I believe Epson when they claim an archival life span. Just make sure your paper is up to the longevity task as well. If I wasn't such a slave to newness, I would likely never need to buy another photo printer as long as I live. I am that satisfied.

Customer Service

Haven't needed to use them yet.

Similar Products Used:

Epson 1270

Print Quality, Print size, Quitness, Speed it has all it.

I think it eats (or maybe better: drinks) ink! I believe the inks are more expensive in Europe than they are in the US (+- 17 Euro/cartridge), and unfortunatelly it uses a lot of them. I also do think that Epson made an error putting these small cartridges of the R800 in it. When you print A3 & A3+, you have constantly one or the other ink running empty... so you have to have quite some stock to avoid disruption of your work.

It's a couple of month now that I own this printer and each and every time I use, I am amazed. The output quality is great, it's fast, it's quiet! I print a lot on "archival Matte" paper, but also on "Premium Photo Glossy" - I love both, each having its qualities. I do print sometimes in Black/White; I know the Epson "Expert" for this is the R2400 (I bought this R1800 before the R2400 came out), but to my personnel opinion, the prints out of the R1800 are already very good. To me this is really good, although I am a professional photographer who used to work in the wet darkroom for years...

Customer Service

No reason yet to contact them.

Similar Products Used:

Several (older) HP's before this, Olympus P-400 Dye-Sub