Tamarack ArtiScan 2400FS Film Scanners
Tamarack ArtiScan 2400FS Film Scanners
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[Oct 22, 2000]
Brad Kney
Intermediate
Strength:
Cheap
Weakness:
Poor quality scans with linear defects at 2-3 sites within scan Do not buy this thing. Save yourself a lot of grief, and pay a little more for the HP Photosmart S20. Customer Service Poor. They complained that I wanted to return it, and when I did return it, they didn't credit my account. Still fighting on this one. Similar Products Used: HP Photosmart S20 |
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[Nov 02, 2000]
Greg Bulla
Intermediate
Strength:
Good price, fairly straightforward design.
Weakness:
Buggy software Overall, it was less than half the price of compariable scanners, which probably makes it a good value. It took me about 4 hours to get the thing to work -- reloading the software, going to their web page and downloading dlls, and on and on... Occasionally puts a colored streak across the scan or discolors the entire scan (I suspect that software is probably to blame). Note that its borders shown on the screen are NOT the borders you get, even after you "calibrate." To make matters worse, the real location of the scan area seems to shift on you every time you open the program! This means you have to do a lot of rescans, which wastes time and doesn't do your film any good either. Customer Service Used telephone and email. They only replied to the email request. Similar Products Used: None |
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[Dec 12, 2000]
J Miller
Intermediate
Strength:
Great price.
Weakness:
Poor documentation. Poorly translated from Tiwanese. The software is also poorly translated and inadequate. Don't waste your money. Customer Service Best way to contact company is by e-mail. Phone conversations end up in shouting matches. Similar Products Used: None |
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[Jan 14, 2001]
Stephen M.
Intermediate
Strength:
Low Cost Lure - Advertising Hype
Weakness:
Poor documentation,noisey grinding operation,doesnt work with software included (must update from website) Color never the same brightness twice. This scanner can NOT make a decent scan. What good is 2400+dpi if the colors are so far off, and the brightness varies scan to scan (even with so called "calibration". If you buy one, make sure you get generous return policy - *I* didnt. I am going to introduce it to my S&W 44Mag soon. Customer Service Havent found it yet - tried email. Similar Products Used: Canon Flatbed USB with film attachment. |
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[Jan 13, 2001]
Rich Nicoloff
Intermediate
Strength:
cheap
Weakness:
really cheap I went through 5 of these scanners. The 1st made a grinding noise right away. The second and third worked for about 5-10 scans and then stopped working. The 4th and 5th never worked at all. Needless to say, I no longer own one. Customer Service wanted me to pay for international shipping to and FROM them Similar Products Used: nikon coolscans |
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[Jan 24, 2001]
harley bonham
Professional
Strength:
It's cheap
Weakness:
It sucks. I managed to get 2 good scans out of about 10 slides. Didn't bother to try negatives. Very slow; not worth the wait. It's garbage. Customer Service Not helpful although they did try. Similar Products Used: Pacific Images 1800 scanner. I returned it, too. |
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[Jan 22, 2001]
Jim Bahn
Intermediate
Strength:
Cheaper than others I found, doesn't take up much desk space
Weakness:
Poor quality scans. Get color/noise streak on 1/3 of scans. Takes several tries to get anything close to a reasonable quality scan. Slide scanning quality is poor; film is worse. If getting a quality scan is what you want, find another solution. If you are scanning images with little contrast, and you don't mind lots of grain, then this might work for you. Otherwise, just assume that the quality is MUCH less if you just scan a photo with a $50 flatbed scanner. Customer Service No phone; web site or email a joke Similar Products Used: Umax Astra flatbed (works great) |
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[Feb 20, 2001]
Matthijs Althoff
Casual
Strength:
USB connection, cheap price, software has a good look and feel
Weakness:
Noicy while importing film/slide holder. Colors are not as they should be even after calibrating and shifting options. 35MM film moved in holder while scanning. CD-rom installation has a error (dll file) on the installation process. The scanner gave to much problems to get a descent final comment. If you have the money save the problems and go for something more expensive. Customer Service My first scanner was returned to the shop where I purchased the scanner. My second scanner was send of to the importer in Holland because of the same failure but without my knowledge send of to the new importer stationed in Belguim. I waited 4 weeks and phoned to the importer in Holland who kindly said my scanner was send to belguim. When I phoned Belguim they were not aware at first "what scanner?" after 5 minutes it was found they where waiting for a new scanner to arrive from England. NO WAY no more waits... Similar Products Used: None in film scan |
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[Mar 05, 2001]
rod loker
Casual
Strength:
true color
Weakness:
poorly made, doesn't hold up If you can get a good warrenty with it it's more than worth the money, if not don't buy it. Customer Service nonexistant Similar Products Used: snapscan 50, H P 5300 |
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[Apr 27, 2001]
Keith Ingstrup
Intermediate
Strength:
USB connection
Weakness:
Noisy, choppy medium input, not well made Not a good investment for a film scanner, you get what you pay for. Returned the unit and still looking for a (>$800.00US) photoscanner Customer Service Thank god I could return it Similar Products Used: HP S20 |