Clark Color Labs Printing & Sharing Photo Sharing & Printing
Clark Color Labs Printing & Sharing Photo Sharing & Printing
[Jul 22, 2012]
Sandi Pearce
Intermediate
Strength:
At first they were wonderful - created a calendar and my wedding "Save the Date" cards with them. They were created and sent so quickly! And were beautifully done! however, when they revamped their website it all went to crap.
Weakness:
They revamped their website, and did not notify me that my projects would no longer be available for re-order.
I WILL NEVER USE THIS COMPANY AGAIN - THERE IS NO CUSTOMER SERVICE. I cannot re-order my "Save the date"cards FOR MY WEDDING!!!!!!!!!!!!!!!!!
Customer Service HORRIBLE - there is NO customer service at this company. |
[Jun 15, 2012]
Melanie
Strength:
Clark Color labs have several lovely products available
Weakness:
Clark Color labs does not care to take orders from overseas military.
I was devastated to learn that my mother would not be receiving her birthday gift, nor would my father be receiving his father's day gift. I will not order from clarkcolor.com again and I suggest all overseas military to avoid this site if they are hoping to send photo gifts to their long distant family members. Customer service notified me that York and Snapfish are connected to Clarkcolor and hence, should probably be avoided, as well.
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[Apr 02, 2011]
arthur
Intermediate
would like full 4x6 prints of full image. like to have chat with reps. thanks Arthur |
[Dec 21, 2010]
leitner_michelle
Intermediate
Strength:
THE PICTURES ARE GLOSSY
Weakness:
CUTTING HEADS OFF PHOTOS, NO CONTACT NUMBER I have ordered about 52 pictures for Christmas gifts, and half of them came with their heads chopped off. There is no telephone number to contact these people online is the only way.....and you have to wait 48 hours for someone to respond. So I guess while I'm waiting on them, I can fight the crowds to go and buy more presents for my family, since these OBVIOUSLY won't be here in time. I made sure the heads were on the pictures whenever I placed the order......therefore....no I am not pleased. For the one person who doesn't understand why people are complaining, continue to use them. No one really cares, as for the rest of us.....we will take our business elsewhere and hopefully many other people with read our comments and do the same. Customer Service NO CONTACT PHONE NUMBER |
[Mar 01, 2010]
Joseph Long
Intermediate
Strength:
High quality film and digital processing, printing and packaging.
Weakness:
No scanning of slides or black and white films for posting to internet or placing on CD-ROM.
I can't really understand why Clark is geting such bad reviews here. I have been using Clark almost exclusively for film developing since 2003 when I seriously got into the habit and needed an inexpensive yet quality lab to process my film.
Customer Service Clark's customer service is as good or better than most other photo processors whether brick-and-mortar or mail order. If you want in person expert help, you won't get it, but you won't get it most anywhere you go anyway. Where you do find it, it will be expensive.
Similar Products Used: Shutterfly, photocheap, ABC photo, Dan's Camera City, Sears. |
[Nov 30, 2009]
cindy
Intermediate
Strength:
NONE
Weakness:
TOO MANY TO LIST This is by far one of the worst companies I have ever had the displeasure of dealing with - I ordered enlargements and the enlargements came in with half of the individuals head cut off. I had others printed elsewhere and the pictures turned out terrific. I also ordered several wallets and 5x7 all the same - head cut off - DO NOT USE THIS COMPANY - they will not respond to emails and there are no customer service numbers anywhere. Tried returning the pictures which I paid shipping on and all the pictures were returned to me unclaimed. DO NOT WASTE YOUR TIME OR MONEY WITH THESE IDIOTS Customer Service NON EXISTING - DO NOT USE THIS COMPANY - HORRIBLE SERVICE - HORRIBLE QUALITY AND AN OVERALL BAD EXPERIENCE FROM THE BEGINNING |
[Sep 14, 2009]
Carol Hawkins
Casual
Strength:
CLARK COLOR LABS IS A GOOD BUSINESS. WITH GOOD PEOPLE.
Weakness:
I SEE NO WEAKNESSES BUT AGAIN I SEND MY FILM IN TO BE DEVELOPED AND RETURN CLARK'S DOES A GREAT JOB. MAYBE MANY OF YOU MIGHT NIOT CARE MY COMMENTS BUT I ASSURE YOU THEY WON'T BE ON THE NEGATIVE SIDE. I HAVE BEEN DOING BUSINESS WITH CLARK COLOR LABS BY MAIL FOR MANY YEARS. THEY HAVE ALWAYS SHOWN TOP CLASS SERVICE. IF I HAD A QUESTION, THEY HAD ANSWERED IT.
Customer Service NO I HAVEN'T DEALT WITH CUSTOMER SERVICE AS OF YET. BUT I AM NOT WORRIED OR HAVE ANY NEGATIVE FEELINGS. YOU NEED A SERVICE DONE AND IF YOU DON'T LIKE THEIR SERVICE THAT THEY PROVIDE. I CAN ONLY TELLYOU SHOULD TAKE YOUR BUSINESS SOMEWHERE ELSE. INSTEAD OF RAGGING ON HERE ABOUT IT. AND RUNNING THE COMPANY IF THE SHOE WAS ON THE OTHER FOOT, MEANING YOUR LIVELY HOOD HOW WOULD FEEL IF SOMEONE RAN YOUR PERSONALITY. THINK ABOUT? THEN SAY YOUR PEACE ON HERE. SOMETIME PEOPLE NEED TO LOOK DEEP INTO THE MIRROR. ARE YOU THE SAME PERSON AS YOU WERE BEFORE? MAYBE OR MAYBE NOT!
Similar Products Used: I HAVE HAD OTHER COMPANIES I HAVE TRIED IN THE PAST. BUT THEIR SERVICE WASN'T UP TO MY STANDARDS AND IT SHOWED THEY DIDN'T CARE ENOUGH, |
[Aug 12, 2009]
parsonsrk1
Beginner
Strength:
none
Weakness:
No customer service Do not send photos to Clark Color Labs to develop. I paid $1.00 extra to have my pictures put online. They were not put online and other than sending emails for two weeks - I have not been able to find a phone number for them anywhere. Customer Service none will respond to my emails sent online over the past 3 weeks. |
[Aug 16, 2008]
Casey
Casual
This site is terrible! Don't use it. It said that the payment information I provided was invalid and to keep trying later. BUT IT STILL CHARGED ME! every time I reentered it, it charged my card $1 without placing an order. Similar Products Used: Winkflash is much better, snapfish is much better, kodak is much better. |
[Jul 19, 2008]
jsmith
Intermediate
Strength:
cheap and fast
Weakness:
POOR quality , THIN PAPER CURLS IN HUMIDITY these are the worst pictures i have ever received. the digital pics have been printed previously with no problem from shutterfly.com . and cvs. this product from clark was too dark, blurry, yellow, thin paper and stickey. not to mention there was 4x6 and 3x5 mixed together. what is that about? pics of my kids look like they are sick ( yellow). i guess you get what you pay for but when it comes to memories why save 2 bucks? Customer Service didnt bother to contact because nothing about my order was good but $6 .00 is'nt worth complaining. Similar Products Used: SHUTTER FLY
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