CLARK COLOR LABS IS A GOOD BUSINESS. WITH GOOD PEOPLE.

I SEE NO WEAKNESSES BUT AGAIN I SEND MY FILM IN TO BE DEVELOPED AND RETURN CLARK'S DOES A GREAT JOB.

MAYBE MANY OF YOU MIGHT NIOT CARE MY COMMENTS BUT I ASSURE YOU THEY WON'T BE ON THE NEGATIVE SIDE. I HAVE BEEN DOING BUSINESS WITH CLARK COLOR LABS BY MAIL FOR MANY YEARS. THEY HAVE ALWAYS SHOWN TOP CLASS SERVICE. IF I HAD A QUESTION, THEY HAD ANSWERED IT.
SO YOU SEE THERE'S NO NEGATIVE VIBES COMING FROM THIS CUSTOMER OF CLARK CLOR LABS. I HAVE TRIED OTHER COMPANY AND THEY MANYTIMES HAVE LOST MY FILM OR GAVE ME A HALF ANSWER TO THE PROBLEM.
BUT NEVER HAVE I HAD A PROBLEM WITH CLARK CLOR LABS. I HAVE NEVER HAD MY FILM DAMAGED OR LOST AND THAT SAYS VOLUMES FOR CLARK COLOR LABS TO ME.
I FEEL I CAN TRUST THEM COMPLETELY. EVERYONE HAS A DIFFERENT EXPERIENCE AND I' AM SORRY IF YOU HAVE EXPERIENCE SOMETHING BAD. BUT I DON'T THINK YOU SHOULD TEAR THE COMPANY CAUSE ONE INDIVIDUAL. WE ALL HAVE OUR BAD DAYS AS WELL GOOD ONES.
I JUST WANTED TO SHARE MY FEELINGS AND COMMENTS.
THANKS FOR LISTENING-
CAROL

Customer Service

NO I HAVEN'T DEALT WITH CUSTOMER SERVICE AS OF YET. BUT I AM NOT WORRIED OR HAVE ANY NEGATIVE FEELINGS. YOU NEED A SERVICE DONE AND IF YOU DON'T LIKE THEIR SERVICE THAT THEY PROVIDE. I CAN ONLY TELLYOU SHOULD TAKE YOUR BUSINESS SOMEWHERE ELSE. INSTEAD OF RAGGING ON HERE ABOUT IT. AND RUNNING THE COMPANY IF THE SHOE WAS ON THE OTHER FOOT, MEANING YOUR LIVELY HOOD HOW WOULD FEEL IF SOMEONE RAN YOUR PERSONALITY. THINK ABOUT? THEN SAY YOUR PEACE ON HERE. SOMETIME PEOPLE NEED TO LOOK DEEP INTO THE MIRROR. ARE YOU THE SAME PERSON AS YOU WERE BEFORE? MAYBE OR MAYBE NOT!
THANKS FOR LISTENING,
CAROL

Similar Products Used:

I HAVE HAD OTHER COMPANIES I HAVE TRIED IN THE PAST. BUT THEIR SERVICE WASN'T UP TO MY STANDARDS AND IT SHOWED THEY DIDN'T CARE ENOUGH,

none

No customer service

Do not send photos to Clark Color Labs to develop. I paid $1.00 extra to have my pictures put online. They were not put online and other than sending emails for two weeks - I have not been able to find a phone number for them anywhere.

Customer Service

none will respond to my emails sent online over the past 3 weeks.

This site is terrible! Don't use it. It said that the payment information I provided was invalid and to keep trying later. BUT IT STILL CHARGED ME! every time I reentered it, it charged my card $1 without placing an order.

Similar Products Used:

Winkflash is much better, snapfish is much better, kodak is much better.

cheap and fast

POOR quality , THIN PAPER CURLS IN HUMIDITY

these are the worst pictures i have ever received. the digital pics have been printed previously with no problem from shutterfly.com . and cvs. this product from clark was too dark, blurry, yellow, thin paper and stickey. not to mention there was 4x6 and 3x5 mixed together. what is that about? pics of my kids look like they are sick ( yellow). i guess you get what you pay for but when it comes to memories why save 2 bucks?

Customer Service

didnt bother to contact because nothing about my order was good but $6 .00 is'nt worth complaining.

Similar Products Used:

SHUTTER FLY
WALGREENS.COM
CVS.COM

I've been using Clark for slide film processing, both e-6 type and k-14.
They have never had any problems at all.
They used to return the e-6 type in plastic frames, while the k-14 arrived in cardboard with Kodak markings. Lately all the slide film comes back in cardboard and Kodak livery.
True, the cardboard mounts require you to keep a can of air around to blow the dust away, but I do that with plastic mounts too.
It is my belief, but I can't prove it, that Clark is sending all it's slide film to Dwaynes to be processed, as they are the only place on earth that will still do k-14.

One must do a little digging to find the price for slide developing, and as usual, one cannot get slides scanned and put online or onto a CD, but they do this for print film.
The included invoice slip that comes with the mailers makes no mention of slide processing, but the website does.
Negatives come back un-sleeved, just in a little folder.

Great for slides, never a mistake!

Customer Service

Never had a problem, I overpaid once and they sent a cupon.

Similar Products Used:

Costco (also excellent- also sends to Dwaynes)

Sent Pictures promptly. None of the pictures were bent.

all my picuters were were not the complete picture

Clark Color Lab is not a site that you should use. I am not angry because after receiving a recommendation to use them I came here to find out the real deal and as far as sending digital photos to have printed, Clark Color Labs does not have very good reviews therefore what I did was take the free shipping for the first 25 photos (and only ordered 25 photos) and only had to pay $2.75 just to see how well my photos would come out. Well... They did not come out very well. All of the pictures were cut off at the bottom and a lot of them were blurry. So I contacted Clark Color Labs and they told me that they printed the pictures exactly how they were digitally sent to them (so it was my computers fault for getting all of the pictures chopped off at the bottom) and that a refund would be given if I sent the pictures back (I would have to pay the shipping) then they would give me my money back. Well shipping them back would be about $3.50 so I opted to keep the pictures ( not to mention that $2.75 isn't enough to get too bothered over anyways) but the customer service was terrible. Therefore I would not recommend this company for people to get pictures from.

Customer Service

Was terrible. A Company should NEVER tell the customer that it wasn't their fault.

Similar Products Used:

Kodak photo gallery

Inexpensive, convenient, good quality.

Lead time recently stretched to 2-3 weeks.

This review regards 35mm slide processing. Clark has processed over 50 rolls of slide film for me during the last 2 years at less than $6 a roll including tax and shipping. No rolls have yet been lost. Once a couple frames on a roll got messed up and they sent me $6 in coupons, 2 rolls of new film, and an apology. I don't think it was thier fault because I had removed and reloaded the fim in the middle of the roll and my camera doesn't do a good job of registering it. The mounts are plastic and are numbered and recently they have also been dated. At about the same time they started dating the slides, the turnaround time slipped from about a week to 2 weeks. I can't attribute any flaws to their processing which appears to be A1. They will send you postage paid envelopes to send in your film. They have labs all over the country and you are instructed to send film to the one nearest you. I use the one in Hampton Park, Md.

Customer Service

Proactive as described above.

Similar Products Used:

A local lab and a drug store chain, until I discovered Clark.

Price can't be beat, especially on shipping. Timely.

From film to online picture option...not the greatest

I have Clark Photo do my headshots, and they are the best quality I've seen. I have sent off several disposable cameras, as well, and they turn out fine and timely. They send you confirmation email upon receiving your order and when they send it off.
I have taken up the offer of having them upload all my photos from film to their online site, but the quality for the online image isn't as great as if I had scanned them in myself. However, the prints still are fine.

Customer Service

They're responsive. I had a problem with on of my headshots, and I actually think it's my fault that there was a weird line on the photo, and they took it out for me.

Similar Products Used:

snapfish, cvs

Low price, convenience, quality.

Don't scan slides or true b&w film.

I've sent several rolls of film in and have been very pleased with the results. The prints look great and the scanned images on cd look great. I was a little skeptical at first after having read some of the previous reviews, but I figured it's so cheap it's at least worth giving it a try. I first ordered some reprints of photos that I had developed elsewhere so that I'd have something to compare them to, I was very pleased with the quality I got from Clark. I only wish they scanned slides and b&w film. I'm going to try sending in some chromogenic b&w and see if they'll scan that, I agree with a previous reviewer in thinking that they will scan it since it's the same process as regular color negatives.

Customer Service

Short terse responses to questions you email in, but you do get an answer fairly quickly.

Similar Products Used:

Minilabs, pro labs.

No Quality control! Does not care about customer satisfaction!

DO NOT use Clark Color Labs, they have no quality control. I tried Clark color labs processing and sent them a disposable camera used at a holiday party. Only 6 of 27 photos were printed, and the returned negatives were cut right thru a seventh image. The rest of the negatives after that cut were not returned. Clark claimed that it was my fault and there were only six pictures on the roll. I happen to know that the few pictures I got back were the last ones taken to finish out the disposable camera. I've had partial rolls printed before, and you get all of the negatives back, even if they are blank. There is a seventh image on the negatives, but it was chopped. Clark lost the rest of my film and didn't even notice it. I requested a refund but Clark responed that I would need to send back what I did get. (Obviously hoping I'd choose to keep the few memories I got back.) Clark Color Labs seems to have no quality control, nor do they care about their customer's satisfaction.